Refund policy
Returns & Exchanges
We want you to feel confident shopping with CORNERGREEN. If your purchase isn’t right for you, please contact us within 30 days of delivery to request a return or size exchange.
Before You Send Anything Back
Please email info@cornergreengolf.com with your order number, the item you would like to return or exchange, and the reason for your request. For a size exchange, please include your preferred size.
Once your request is approved, we will provide the return address and shipping instructions. Please wait for these instructions before sending your parcel.
Return Conditions
For change-of-mind returns and size exchanges, items must be unworn, unused, unwashed, and returned with their original tags and packaging. You may try items on indoors to check the fit.
These conditions do not limit your rights regarding defective, damaged, or incorrectly supplied items.
Shipping Costs
Our existing shipping rates and free-shipping eligibility for your original purchase remain unchanged. Free shipping on an original order does not include free return shipping for change-of-mind returns or size exchanges.
| Request | Return shipping | Shipping of replacement item |
|---|---|---|
| Change-of-mind return | Paid by the customer | Not applicable |
| Size exchange | Paid by the customer | Paid by CORNERGREEN |
| Return of a defective, damaged, or incorrect item | Paid by CORNERGREEN | Not applicable |
| Exchange of a defective, damaged, or incorrect item | Paid by CORNERGREEN | Paid by CORNERGREEN |
If your original order qualified for free shipping, we will not deduct the original outbound shipping cost from your merchandise refund.
Change-of-Mind Returns
If you decide not to keep an eligible item, you are responsible for the cost of returning it.
Please use a tracked shipping service and retain your receipt and tracking number until your return is complete. Follow the return address and any customs instructions provided by our team.
Size Exchanges
You are responsible for shipping the original item back to us. CORNERGREEN will cover the shipping cost of the replacement size.
Size exchanges are subject to stock availability. We will arrange shipment of the replacement after receiving and inspecting your returned item.
If the requested size is unavailable, we will contact you to discuss an alternative or a refund.
If you later decide to return the replacement item for a change of mind or fit preference, the same return conditions apply, and you are responsible for that return shipment.
Defective, Damaged, or Incorrect Items
Please check your order when it arrives and contact us promptly if an item is defective, damaged, or different from what you ordered.
Include your order number and a description of the issue. Photos of the item, the affected area, and the packaging, where possible, will help us resolve the issue more quickly.
For a confirmed defective, damaged, or incorrectly supplied item, CORNERGREEN will arrange and cover the necessary return shipping. If you choose a replacement, we will also cover its shipping cost.
Please contact us before paying for return shipping so we can arrange the appropriate service.
Refunds
We will notify you after your return has arrived and been inspected. Approved refunds will be issued to your original payment method within 10 business days. Your bank or payment provider may take additional time to post the refund.
Customer-paid return shipping for change-of-mind returns and size exchanges is not refundable.
If more than 15 business days have passed since your refund was approved, please contact info@cornergreengolf.com.
Your Consumer Rights
This policy does not limit any mandatory consumer rights that apply in your country. Where applicable law provides additional cancellation, return, refund, or defective-goods rights, those rights take precedence.
Contact
For return or exchange assistance, please email info@cornergreengolf.com.